smbgen-core — 05

A CRM your team will actually use.

Contact records, opportunities, notes, follow-ups, and deal visibility all live in one system. smbgen-core keeps the commercial side of the business visible and actionable — without duplicate data entry or switching between tools.

41%
more revenue from teams with CRM visibility
Lead and contact history in one place
Follow-up visibility across the whole team
Connected to contact, booking, portal, and payment activity
AI-powered lead scoring to prioritise outreach
05
smbgen-core
CRM

Leads, contacts, and deals in one operating layer

Lead and contact history in one place
Follow-up visibility across the whole team
Connected to contact, booking, portal, and payment activity
AI-powered lead scoring to prioritise outreach
CRM pipeline preview
Alex R. High intent
Michelle T. Evaluating
James K. New lead
How CRM works

Three steps. No manual work.

01

Lead comes in via contact or booking

Every form submission or booking automatically creates or updates a contact record — you never start from a blank slate.

02

Team works the pipeline

Assign leads, log notes, set follow-up tasks, and move deals through custom stages — all visible to the whole commercial team.

03

Deal closes, portal and billing activate

When a deal moves to won, the client portal invite and first invoice can trigger automatically — no handoff friction.

What's included

Everything you need. Nothing you don't.

Contact timeline

See every touchpoint — form submissions, bookings, messages, payments — in chronological order.

Pipeline stages

Custom stages that match your actual sales process, not a generic template.

Follow-up tasks

Assign reminders to team members so nothing falls through the cracks.

AI lead scoring

ML-powered scoring ranks leads by conversion probability so you focus on the right ones first.

Deal tracking

Value, probability, and expected close date — all in one view.

Activity log

Full history of who did what and when, across every client record.

Who it's for

Built for businesses that move fast.

Small sales teams

Get visibility across the pipeline without a Salesforce-sized budget or a Salesforce-sized implementation.

Owner-operators

Run your business beyond your inbox — know exactly which leads need attention today.

Growing agencies

Track new business alongside active client work without two separate tools and duplicated contacts.

Part of smbgen-core

CRM fits into the whole.

Every module shares the same data layer — no double entry, no data silos.

Ready when you are

Ready to add CRM
to your stack?

Book a 30-minute discovery call and we'll walk through exactly how it fits your setup — no fluff, no obligation.